Label Certification FAQs

If your customer requires label certification, then each of your ship-from locations must submit samples to be certified. It is not sufficient for one location such as a head office to represent all ship-from locations.

Certification costs vary based on the number of formats that require certification, as well as which OEM you are producing labels for. Once you register for a certification program you will receive an email with pricing information specific to your requirements.

Payment is made by credit card after registration. Payment may also be made via wire transfer, however additional processing fees apply to this method. Once you have registered for a certification program you will receive an email with pricing and payment information. Our credit card processor is PayPal.

Payment can submitted on our label certification payments page.

Certification results are typically delivered within one week of Aalstec’s receipt of both payment and your sample labels, however certification time can vary depending on demand. Attempts are processed in the order they are received. There are no exceptions to this rule. If your certification attempt is not successful, additional attempts may be required.

Yes, physical copies are essential to the certification process. You must submit physical copies of labels to receive a passing grade. If you wish to submit an electronic copy in advance to ensure syntax and layout are correct, please note that evaluation of a physical copy is still required and will be chargeable as an additional certification attempt.

It is best to use a courier that provides tracking information and proof of delivery, such as UPS, FedEx, or DHL. We are unable to provide status updates on shipments that are not tracked. Label samples sent via standard United States Postal Service, or Canada Post often take up to two full weeks to arrive.

Your certification will remain valid until one of the following conditions is met:

• Your customer updates their label standard (eg. Ford SPILS)
• You make changes to your label design
• You make changes to the equipment or label media, or ribbon used to print the labels

Once your submission has been evaluated an email contain the results will be sent to the email address used to register for the certification program.

You will receive a detailed report on every aspect of the layout, syntax, and print quality of your labels. In the event that there are issues leading to a failure, these issues are outlined and corrective actions are provided.

Yes we can! Save time by purchasing premade, certification-ready label formats made to your customer’s requirements.

We can also help you with label media, ribbons, printers, scanners, verifiers, software, and integration. If you need a turn-key system we can make producing perfect labels simple and easy.

Click Here to register for certification. Once your registration is submitted the process will begin. You will receive an email with your registration details and payment information.